Frequently Asked Questions
When will the order be dispatched?
Orders placed before 5 pm will be dispatched the same day, otherwise, the next business day.
When can I receive the order after I get a shipping confirmation?
In general, orders will be delivered in 2-4 business days. Customers will receive a shipping confirmation and a tracking number after the order has dispatched.
What If I don't receive my package after 5 days?
Usually, delivery takes 3-5 days, but if you have to wait longer please contact us and will call the delivery service as soon as possible. We are sorry for your delay and thank you for your understanding.
Can I collect my package if I live in Newcastle-upon-Tyne?
Yes! We always aim to provide the best service to our customers. Please contact us before you place your order and we can arrange the pick-up time and location to save you time and money.
Do I need signup to placed the order?
If you would like to shop online without signing up for an account, you can complete your order by using check out or paypal. After placing an order, we will email you to keep you updated on the status of your order.
I need help with placing an order, what should I do?
anticare.net has been smartly designed to make your shopping experience as easy as possible. If you need further assistance, please contact us to place your order for specific request.
I received the mail from ATC,How can I stop it?
Please follow the ‘Unsubscribe’ link from any of our email newsletters. Alternatively, you can change your communication preferences by signing in to your online account.
We are overseas authorized distributor from ShenZhen Victlife company, Most of our products are from China and some of them are made in the UK, All products are authorized by CE and FDA, approved ISO standard.
Where will the order be dispatched?
Do you profit？
Compare to latest marketing trends, we are not profitting, some peopeo still think overworth compared with 3 month ago, I have to admited that. But in this tough time, the customers not only pay for the products,also should thanks for the workers who help you produces, Please resepect!
Would you consider donating your large stock to local hospitals?
WHAT PEOPLE SAY ABOUT ATC
Thanks for ATC provide a great website for cost affordable personal protective equipment , I received the order with perfect package and gifts from ATC. WOULD BUY AGAIN!
JENNET, MARKETING SALES
We at Medifast company always put our employee’s health first. We were looking for bulk hygiene products and came across anticare.net We couldn’t be happier, the customer service was fast, the products highest quality and affordable! Thank you”
ELLIMOND, NURSE FROM NHS
GOOD PRODUCTS, CERTAINLY MEET THE MEDICAL STANDARDS , ESPECIALLY THE KN95, SELF-SEALED BAG WITH LOW PRICE, CAN'T SATISFIED ANYMORE!